Responsible Gambling

Play for fun

Gambling at Villento Casino is a pastime. Before each session, settle on the time and money you can spare, and make sure play never takes control of your life.

Habits that help

• Set your spending limit before you start.
• Chasing losses only tends to make them bigger.
• Keep an eye on how often you play and for how long.
• When a session goes well, pause now and then and pick a sensible moment to stop.
• See gambling as entertainment, never as a quick route to wealth or a way to clear debts.
• Every game is down to chance, and no system or formula can promise a win.
• Stay away from the games when you feel low or upset.
• Keep plenty of other activities in your life.
• Leave alcohol and drugs out of your play.

Our quick self-assessment test gives you a first picture if you are unsure about your gambling. For further help, look to the National Council on Problem Gambling or Gamblers Anonymous.

Deposit limits

Our support team can set a daily, weekly or monthly deposit limit on your account and talk you through the choices. Raising a limit, or removing it, takes effect only once 24 hours have passed.

Cooling-off and self-exclusion

• A cooling-off break can be as short as 24 hours or as long as 6 weeks.
• Self-exclusion keeps you out for 6 months.

Self-exclusion is final once it is applied, so think it over and, if unsure, speak to a gambling help group first. To begin, contact our support team to go through the options. After that conversation, email your request from the address registered on your account. The exclusion counts as active only when our confirmation email reaches you.

During a self-exclusion, please exclude yourself at any other gambling sites where you have accounts, and send a Comprehensive Self-Exclusion request to the Kahnawake Gaming Commission. We work to spot new accounts opened by excluded players, yet we ask you to open none, as we cannot answer for play on accounts we fail to recognise.

If we judge that reopening an account would be unwise or harmful, we close it for good. We can also start an exclusion ourselves when we have reason to believe you have a gambling problem.

Age and minors

Play is open only to people older than 19, or above the legal age of majority where you live if that is higher. Minors may not play at all, and any play by someone not eligible is void, winnings included. We may ask for proof of age at any time.

Filtering software

Filter programs such as Cyberpatrol, Cybersitter or Netnanny can block gambling websites on your computer.