At Villento Casino, we bring together our games, the welcome offer, Casino Rewards membership and your account tools. You can explore the essentials below and choose when you are ready to join.
Our range includes more than 1,000 games across slots, blackjack, roulette, video poker and progressive jackpots. Blackjack comes as Atlantic City Blackjack, Vegas Strip and games with American and European rules. Our roulette selection includes American, European and French roulette.
We add new slot games every month. Mega Moolah, Treasure Nile and Cash Splash are among our progressive jackpot slots.
Our Highest Win Rate Guarantee uses the best available win-rate or RTP version supplied by our software providers.
We offer up to $1,000 in match bonuses across your first 5 deposits. The package is for new players who register an account, and the minimum deposit is $20.
| Deposit | Match offer |
|---|---|
| First | 100% match up to $150 |
| Second | 50% match up to $250 |
| Third | 30% match up to $200 |
| Fourth | 20% match up to $200 |
| Fifth | 50% match up to $200 |
Make your first deposit within 7 days to claim the offer. Each deposit counts on its own. Deposits cannot be combined, and only your first 5 individual deposits determine the bonus amounts.
Bonus money is credited as bonus funds rather than cash, and your bonus balance serves only for wagers.
Your first- and second-deposit bonuses must be played through 200 times before the bonus balance converts to cash and becomes withdrawable. For a $100 bonus, you would wager about $20,000 on slots at 100% contribution before attempting a withdrawal.
Bonus amounts from your third deposit onward must be played through 30 times before they may be cashed in.
Slots count 100% towards wagering requirements, while table games, parlour games, live casino games and all other game types count 2%.
All Aces Video Poker and Flippin' Awesome Shields of Asgard are excluded from wagering and loyalty points. Doubling up on any game is excluded from wagering as well.
A promotion may be claimed once per device, person, household, family, physical address, email address, financial account, IP address or shared network. Duplicate claims lead to confiscated winnings and account closure.
We may void sign-up bonus winnings when the deposit comes from a card, e-wallet or financial account in someone else's name.
Promotional bonuses or prizes left unused for longer than 60 days after registration are forfeited. Only promotions advertised on our own website are honoured, and offers from other parties such as affiliates may be treated as invalid. We may change promotions and their terms at any time.
Withdrawing cash from your first or second deposit forfeits the remaining bonus funds and bonuses still to be credited or redeemed for those deposits.
We may withhold withdrawals or confiscate winnings for irregular play. Among others, this includes a single bet worth 25% of the bonus or more before play-through is complete. For roulette, one bet is the total of all chips placed for one spin.
Other examples include using the double-up feature to increase bet values, even-money bets on Sic Bo, Craps and Roulette, autoplay to meet wagering requirements, and deliberate minimum-risk, equal, zero-margin or hedge betting used to meet them.
When you join Villento Casino, you automatically gain membership of Casino Rewards, and players who wager money become members of the VIP loyalty program.
The Casino Rewards Loyalty Program has 6 status levels with bigger bonuses, more promotions, priority support, birthday gifts, exclusive games, personal VIP hosts and more entries into our member draws.
You earn VIP loyalty points while playing, and every 100 points are worth a dollar in chips. You can redeem Casino Rewards points for credits from 1,000 points.
VIP Lucky Jackpots in the lobby are drawn every 8 hours, giving members 3 chances a day. The Time Of Your Life Sweepstakes gives experiences and prizes to some players, and the lobby shows the next draw date.
Registration asks you to choose a password and enter your name and email address. Your registration details must be accurate and complete, and you need to keep your details up to date by telling our Support Centre about a new address, email or phone number.
We allow one account per player. We may suspend extra accounts and confiscate winnings tied to them.
Keep your login details private. If you share them with someone else, we can close or suspend the account and the balance is not refunded.
We can ask for verification documents after deposits or before a withdrawal. We may require documents certified by a notary or registered professional when needed.
We may ask for valid ID such as a passport, driver licence or government-issued identity card, proof that a payment account is yours, for example a copy of the card, and proof of residence such as a bank statement or utility bill from the last 3 months.
Documents must be clear and legible, and we ask for more information until we can verify your identity. We process a withdrawal once verification is complete.
We keep your documents confidential and store them for five years after your account is closed, longer where a regulatory reason requires it.
We accept major credit and debit cards, bank transfer services, prepaid vouchers and e-wallets for deposits. The methods available depend on your country of residence.
If you deposit with Interac and PayDirect Billing Solutions Inc. processes the payment, you accept its terms of use.
Make a deposit through the Bank button in the software interface. The account you deposit from must be in your own name. Keep enough money in that account when you deposit and when it is debited, otherwise we may reject the deposit, void winnings and confiscate balances.
Deposit only funds you obtained lawfully, never proceeds of crime, money laundering or terrorist financing. You can change your payment details only inside your account or through customer service.
Deposits are free from our side. Payment service providers or your bank may charge their own fees. We use 128-bit encryption so transaction details are protected.
If a deposit is charged back, disputed, revoked or unpaid, winnings are voided, balances are confiscated and all your casino accounts on the Casino Rewards network are locked.
Start with the Bank button, open the Withdrawal tab in the banking pages, enter the amount and continue. Winnings are credited to your cleared balance in your account currency.
We first credit withdrawals back against your recent deposits where applicable, then send winnings above those deposits by your preferred method.
Methods listed as available to Canada are OCT for Visa card holders, CAD EFT or Echeck, and Skrill. The minimum withdrawal is $50, or $300 for direct bank transfer and wire.
A withdrawal stays pending for 48 hours, is processed on the following business day and can be reversed until processing is complete.
| Method | Time after processing |
|---|---|
| Visa and Mastercard | 3 working days |
| E-wallets | 1 to 3 working days |
| Direct bank transfer | 6 to 10 working days |
| CAD EFT or Echeck for Canada | 2 to 3 working days |
Your first withdrawal through a new method can require additional verification checks taking up to 5 to 7 working days.
A withdrawal in another currency uses the average daily interbank rate plus a 2.5% conversion fee. Direct bank transfer costs $50 USD under 3,000 units and $100 USD over 3,000 units. CAD EFT withdrawals and all other methods are free.
Withdrawal limits per transaction, day, week and month vary by country and method. Bank, card and e-wallet payments are also subject to daily limits imposed by payment-system participants and regulators.
If your winnings substantially exceed your total purchases across Casino Rewards partner casinos, withdrawals are capped at $4,000 per week and we may change that weekly amount. Depending on the method, a large withdrawal may be paid in portions over successive weekdays until the balance is paid.
We may deduct amounts owed for chargebacks, disputes or other outstanding dues from winnings or withdrawals.
Villento Casino is managed by Fresh Horizons Limited of Road Town, Tortola, British Virgin Islands, and licensed under the terms of the Kahnawake Gaming Commission, Canada, licence number 00972. You accept sole responsibility for whether online gambling is legal where you live or are located.
We use an independently reviewed Random Number Generator. You can track wagering and gaming history through PlayCheck inside our software.
Contact us first about a dispute. If we cannot settle it, we refer it to eCOGRA as the alternative dispute resolution entity. Its decision is final after all parties can make full representations.
You must submit a complaint or claim within 6 months of the issue. You can also take a complaint straight to the Commission.
Decide beforehand how much money to spend. Chasing losses only tends to increase them. Be aware of how often and how long you play.
Take occasional breaks when you are winning and choose a sensible stopping point. Gambling is entertainment rather than a way to get rich or pay debts. It is a game of chance, and systems or formulas do not guarantee success.
Stay away from gambling when you feel depressed or upset. Balance gambling with other activities. Keep alcohol and drugs away from your play.
We provide a quick self-assessment test for concerns about gambling. The National Council on Problem Gambling and Gamblers Anonymous offer additional help.
Daily, weekly and monthly deposit limits can be set on your account. Contact our support team to set them and discuss the options. An increase or removal takes effect only after 24 hours.
Cooling-off periods run from 24 hours to 6 weeks.
Cyberpatrol, Cybersitter and Netnanny are filtering programs that can block access to gambling websites.
We offer self-exclusion for 6 months. Start by talking to our support team, then send the request by email from your registered email address. It applies when our confirmation email arrives.
A self-exclusion is final once it is applied, so consider it carefully and talk to a gambling help group if you are in doubt.
We recommend self-excluding with other gambling operators where you have accounts and submitting a Comprehensive Self-Exclusion request to the Kahnawake Gaming Commission.
We may close an account permanently when reopening would be unwise or unhealthy. We can also start an exclusion ourselves if we believe you have a gambling problem.
Play is for people older than 19 years or the higher legal age of majority in their jurisdiction. Play and winnings of an ineligible person are void, and we may request proof of age at any stage.
Accounts of underage players are closed and their winnings are forfeited to the Commission.
Our Support Centre handles email and live chat queries 24 hours a day, 7 days a week. Live chat connects you directly with an agent.
You can unsubscribe from promotional emails at any time through our Support Centre. To close your account, contact our Support Centre.
All play runs inside your web browser. An app download is unnecessary.
Transfers between player accounts are prohibited.
During a system malfunction, affected wagers and payouts from the malfunctioning game or service are null and void.
Balances, including deposits and pending withdrawals, are interest-free.
For an inactive account, we remove cash and bonus balances within up to 60 days and the bonus funds are forfeited. The cash part can be returned to your account on request within a reasonable time once you pass verification and security questions.
